Our services
Over the telephone
This option is ideal for those who want to have a conversation and seek guidance from one of our experts but are unable to visit our offices in Cardiff or London.
It is suitable for relatively straightforward wills where general advice is sufficient; this may include general advice regarding tax and the use of trusts but if specific advice about a particular tax point peculiar to a person is required, or a detailed bespoke tax report, then our bespoke service may be more suitable.
With our telephone service, we provide our comprehensive will writing instruction form which highlights any issues that require consideration and assists in determining the best way to give effect to your wishes.
A qualified wills adviser is available on the telephone to go through the will writing instruction form and answer any of your queries. They will then prepare and send a draft of your will to you.
Upon receipt of that draft, our wills adviser is available again on the telephone to address any queries and make any amendments that may be necessary. Once a draft is finalised, a final version is sent for execution, along with a detailed guide as to how to do so. Once it is executed, the will is stored free of charge.
Create your own will online
If you are clear on what you wish to achieve and if what you want is uncontroversial and unlikely to be disputed, this option may suit you. This is our most straightforward and simplistic will writing service. You will use our will writing software and extensive precedents suite to write your own will. Once your will is finalised, we will store it free of charge.
Please note that this option is self-sufficient; there is no legal advice provided and no interaction with our lawyers.
Access the Hugh James Online Will Writing Platform.
Face to face
This service includes the opportunity to meet with us, either in our Cardiff or London offices. In some cases – depending on geographical location – we may be able to meet at your home or another location convenient to you. Please note that we will propose a further charge for our travel time.
As with our telephone offering, some general advice regarding tax and the use of trusts is provided, but if specific advice about a particular tax point or a detailed bespoke report is required then our bespoke service may be more suitable.
This service also includes our comprehensive will writing instruction form and you will be able to go through the will writing instruction form with a qualified wills advisor who can answer any queries you may have. A draft will is then prepared by us and sent to you for consideration.
Upon receipt of that draft, our wills adviser is available in person or over the phone to address any queries and to make any amendments. Once the draft is finalised, you will have a final meeting to go over the will one last time and for us to oversee the execution and act as witnesses. Once it is executed, the will is stored free of charge.